Thank you for shopping with Vastra by Vincy! We are committed to delivering your favourite styles safely and on time. Please take a moment to review our shipping policy.
 
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
 
During festive seasons, sales, or collection launches, processing times may be slightly longer. We appreciate your patience!
 
2. Shipping Time & Delivery Estimates
Shipping Method Estimated Delivery Time
Standard Shipping (India) 5–8 business days
Express Shipping (India) 2–4 business days
International Shipping 10–15 business days (varies by location)
Note: Delivery timelines are estimates and may vary based on location, courier delays, or unforeseen circumstances.
 
3. Shipping Charges
Free standard shipping on prepaid orders above ₹1000 within India.
 
For orders below the minimum value, or for express shipping, charges will be calculated at checkout.
 
International shipping charges are based on weight and destination and will be displayed at checkout.
 
4. Tracking Your Order
Once your order is dispatched, you will receive an email/SMS/WhatsApp with tracking details.
 
You can track your order anytime through the provided link.
 
5. Delivery Partners
We work with trusted delivery partners like Delhivery, Bluedart, DTDC, and India Post for both domestic and international orders to ensure timely and safe delivery.
 
6. Delays & Issues
While we strive to deliver on time, delays can occur due to weather, holidays, or courier issues.
 
If your order is delayed beyond the expected timeframe, please contact us at vastrabyvincy@gmail.com or WhatsApp us at +91-9111449619.
 
7. Address Errors
Please ensure your delivery address is correct at checkout.
 
Vastra by Vincy is not responsible for orders shipped to incorrectly provided addresses. Any re-shipping due to address errors will be chargeable.
 
8. International Shipping (if applicable)
Customs duties, taxes, and import fees (if any) are the responsibility of the customer.
 
Vastra by Vincy is not responsible for delays due to customs clearance.
 
Need Help?
For any shipping-related queries, feel free to contact us:
 
Email: vastrabycinvy@gmail.com
Phone/WhatsApp: +91-9111449619
Support Hours: 11AM to 8PM IST
 
We’re here to make your shopping experience seamless!
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